Welcome to Kraftroom PH Rewards
The Kaera Crafts kraftroom Rewards is our rewards and loyalty program and our special way of rewarding our loyal customers for their continued support. Right now, this system opens up earned rewards such as instant cashbacks in the form of credits. All you need to do to join is sign up for an account on kaeracrafts.com.
I N S T A N T D I S C O U N T S
Enjoy shopping through kaeracrafts.com at great prices, curated selection, instant discounts, and with routine and clearance sales up to 80% off.
C A S H B A C K S
Purchases on kaeracrafts.com (including sale and discounted items) are eligible to earn kraftcash (your cashback currency). Your standard cashback is awarded at 2% of your total product purchase automatically upon fulfilment. Special promotion cashback will reflect in your account within 72 hours.
Some exceptions, although very rarely, may apply: Depending on the promotion, Facebook sales, warehouse sales and other promotions may not be eligible to earn cashbacks.
C A S H B A C K T E R M S
Your cashback is awarded as kraftcash, and any earned or accumulated credits may be instantly used as rebates in succeeding purchases.
Cashbacks from purchases may be redeemed only via kaeracrafts.com. You will find the option to use your kraftcash as a mode of payment prior to checking out your basket. Ensure that you are logged on to your account, or that you have credits in your kraftcash bank, for this option to be displayed.
Your cashback is a reward bonus and may, naturally, have limitations. It is offered in good faith as an added benefits to loyal customers. Basically, kraftcash:
- as a reward, has no cash value*: Redeemed kraftcash cannot be used again. Accumulated kraftcash from purchases cannot be exchanged for cash.
- is non-transferrable: It may not be sold, gifted or grouped together with credits earned by another account.
- is non-stackable with other promotions: Due to the already low prices of most of our sales and promotions, only one coupon code may be used per order upon checkout. Coupon codes include, but may not be limited to, public promotional codes, e-Voucher codes, as well as redeemed kraftcash. A Gift Card however, or multiple gift cards, may be redeemed along with a code.
- kraftcash from bonus promotions and rewarded credits expire after six months. Refund credits, similar to purchased gift cards, do not expire.
Your kraftcash is awarded only after an order is Fulfilled or shipped out.
R E D E M P T I O NRedeemed kraftcash after a successful checkout is unable to be refunded; kraftcash from cancelled orders may be considered used and forfeited. Please attend to your orders and reservations within the requested time frame.
Applied kraftcash that has not been checked out will automatically be returned to your account. It may take up to 24 hours for the reversal to complete.
*kraftcash Credits are not to be confused with Refund Credits. Refund credits and purchased credits do not expire.
R E W A R D S P O L I C I E S
The Kaera Crafts kraftroom terms are subject to change at any time. While under no obligation, Kaera Crafts will always endeavor to give members and account holders reasonable notice if or when amendments and updates are soon to take effect.
Kaera Crafts also reserves the right to withhold or nullify points deemed acquired via questionable means or by abusing, misusing or illegally using the system.
However Kaera Crafts ensures that the program operates as outlined, it will not be liable for any failures of the system should such arise.
Use of and participation in the program constitute acceptance of these terms and conditions.
G D P R
As part of the steps we took for GDPR-compliance and for your account protection, we are no longer able to manually apply for you any unique codes and credits such as kraftcash and e-Gift Vouchers, as well as Gift Cards.
Unique codes and credits may be redeemed via the webshop and solely by you, the account owner. You have to be logged on to your Kaera Crafts account to be able to redeem them.