Our Price Match Promise

We make it our mission to provide the best shopping experience for our customers. Our promise to you is that if you find the same product on offer at a lower price at any reputable online retail outlet, we’ll match that price if it is lower than what we offered!

How to avail of the Kaera Crafts Price Match Program

To make a Price Match request, please send applications to pricematch@kaeracrafts.com with details of the product you wish price-matched and related links.

Terms & Conditions

The product in question must be new, exactly identical in style, specification, size and color, and offered on the same terms. The subject price to be matched must be the regular price of the product in question.

Our Price Match Promise can be claimed against any reputable and official retailers but excluding factory outlets, membership clubs, duty free shops, home shopping channels, auction sites, market stalls, private sales and liquidation (or any other "closing down" or insolvency) sales.

Except for future release items, the competitor website must have the product in stock and available for immediate purchase or delivery.

Backorders, pre-orders and other special orders may be price-matched too, subject to our Special Order terms and conditions. 

Gift vouchers are exempt.

Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.

We must be able to verify the lower price being offered by the competitor.

The price being matched must include all taxes (including VAT), postage and packing charges as applicable.

Prices may be calculated against competing website's current exchange rates.

If the program is found to be abused or misused, Kaera Crafts reserves the right to withdraw this Price Match Program at any time.