COVID-19 Memo & Other Advisory

E L E C T I O N   S E A S O N   2 0 2 2

Our warehouse operations will be closed from April 18th to May 6th. Our Manila team and warehouse staff will be entitled to extended off-duty or remote work to allow them time and safe schedules to travel to respective hometowns and exercise the right to vote. Warehouse operations will slowly resume after the holiday on May 9th.

Only our physical operations will be affected during this window of time. Customer service and other virtual work continue to be available all throughout this time.

As always, all virtual and offline operations (with the exception of our 24/7 websites) are closed on weekends and holidays.

Thank you! We wish us all prudence, clarity, and wisdom, now more than ever, during this very important season.

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C O V I D - 1 9   M E M O

Due to some current government restrictions, as well as new workplace structures and measures put in place to protect everyone, there may be some deviations from basic delivery schedules.

Standard shipping is active although we request that you allow some extra days for your packages to arrive as our couriers navigate through changing restrictions. Express Shipping, at the moment, is unavailable.

To reach out, just send us a message on Facebook or email us with your order number, and we will be happy to help check its whereabouts for you.

Shipping schedules may be further delayed whenever the metropolitan's status is graded ECQ (Enhanced Community Quarantine) or MECQ (Modified ECQ). If you wish to make changes to your shipping preferences, just let us know. For any payment concerns or requests during this time, you can also send us a message about it. 

Stay healthy and safe!